"we found a full fingernail in the bed when we arrived, as well as one of the coffee mugs for us to use dirty. when we brought the fingernail and dirty mug downstairs to tell staff, we were only offered a complimentary fizzy drink. i had to ask to have sheets changed, and they still were not changed when we came back to the property hours later."
"I booked the hotel after reading that Bath was a 20minute walk away (my wife uses sticks to support walking). Imagine our surprise when it is actually a 50minute walk. The duty manager did tell us it was about a 45 minute walk.
All the staff were polite and helpful.
The ‘lodge’ room was cosy (read small) but it had everything you needed. We couldn’t actually connect to WiFi. The HUGE sink made it difficult to sit on the toilet but the shower was large and quite powerful.
The breakfast was ok,...
"Lovely property. I thought breakfast was included, I asked, and my husband and I both heard that it was. However it was charged. We only went once. The hot breakfast was mediocre."
"Room was great, clean and comfortable.
Bar staff unfortunately didn't seem to know what they were doing and we were overcharged but staff on front desk were very helpful
Breakfast was good for most of our party but not much for a dairy intolerance.
Games room was a pound for each game.
Great and convenient that it is right next to The Wookey caves."
"Location perfetta, esattamente di fronte alla stazione dei treni e dei buses. 3 minuti a piedi dalla via dei negozi e 5 minuti dalle terme romane. Hotel classico inglese con colazione inclusa, variegata e buona. Avrei gradito qualcosa in più di dolce. Bollitore in camera. Camera non troppo spaziosa ma dotata di tutti i conforts necessari, Bagno ok con prodotti per lavarsi in comodi dispensers. Personale gentilissimo, Check in e check out veloci. Nella struttura è presente un bar e un ristorante...
"Our room number 14, was outside and up a very creaky staircase. The double doors to the room were mostly glass with a curtain to pull inside. The floor to the left sunk as you walked on it, it felt like just the carpet was stopping you from falling through. When I mentioned this to the girl on reception, she said the building was listed so hard to do work! THIS IS A HAZARD! The bed was comfortable, Wi-Fi very sketchy and poor.
The courtyard to walk to the room was dirty and had dirty ashtrays on...
"The hotel was set in a beautiful part of the country, the receptionist was pleasant and informative. We had a lovely clean and nicely decorated room with good storage in keeping with the hotels age.
The bathroom was clean and effective with a walk in shower.
The room had good security on the door, a safe and fridge would make good additions.Parking
was excellent."
"I found Courtney and Cookie very helpful and able to deal with folk well. The breakfast is quite basic but the rooms are really lovely and spacious and it is fairly central."
"We booked a 2 night stay here as a base to take my niece to longleat, which was about 30 mi utes drive. The hotel and grounds were lovely. We had booked a king sized bed, but the allocated room had only a double bed. We complained the following morning, and when we returned that evening our room had been changed and we were offered a complimentary drink and snack each! There were some areas that could do with a little maintenance/attention to details. But all in all we enjoyed our stay here....
"Very convenient for a nights stay. Despite being in a pub it was very quiet. Lovely clean, soft towels and clean sheets . Staff were friendly , easy for dinner and breakfast"
"Everything was great. The food was delicious, the staff was friendly and helpful, and the rooms were beautiful, clean, and comfortable. The hotel is very well organized and maintained. It is also an excellent choice for families with children, offering a comfortable and welcoming environment. We had a wonderful stay and would happily recommend it to other travellers."
"What a gem of a hotel with plenty of character. This place has a spiritual vibe which is very calming and relaxing, Staff were very friendly and food was great loved the vintage type radio in the room gave a lovely relaxed feel. Hotel was spotless and if you lucky you may see one of the ghosts that are said to roam this old hotel. Highly recommended will stay again! Glastonbury is a wonderful spiritual place with a great vibe. Pubs close early evening for food orders but we visited an amazing...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
معرفة المزيد عن بروتون
جرب معارض الفنون، والمطاعم المحلية، والمتاحف في بروتون!
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
