"I was traveling with my husband and my mom. We booked two rooms and requested that they be on the same floor so I could assist my 73-year-old mom whenever she needed me. When we checked in, we were told there were no two rooms available on the same floor. It was a busy night, and no other rooms were available.
When I asked to change the room that was located right next to the breakfast area because it was noisy, the front desk staff said there were no vacant rooms. However, when we opened the...
"I was traveling with my husband and my mom. We booked two rooms and requested that they be on the same floor so I could assist my 73-year-old mom whenever she needed me. When we checked in, we were told there were no two rooms available on the same floor. It was a busy night, and no other rooms were available.
When I asked to change the room that was located right next to the breakfast area because it was noisy, the front desk staff said there were no vacant rooms. However, when we opened the...
Amy