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"This hotel in my opinion, occupies one of the best positions along the La Concha promenade and importantly has a terrace which many other properties do not. Everything about the stay was exceptional. The in-room amenities were well thought out. We stayed in a delux room with a sea view. There is a pillow menu available and my feather pillow was delivered within minutes of asking for it. The breakfast was lovely with lots of choice and everything refreshed regularly so it was all fresh. ...

"Clean room and walkable in the major establishment."

"Everything about this place was elegant and beautiful, I would definitely go back."

"Great hotel and super helpful staff. They went above and beyond. Room was very clean and comfortable."

"This hotel doesn't deserve a 4-star rating. At most two and a half. The rooms are missing standard items like hair conditioner, shower caps, Q-tips, etc. Furthermore, soap and shampoo are locked like in a cheap motel. It was very hard to get anything out of the bottle. The hotel does not have parking or any valet/bellhops services. In-room coffee service does not offer even a cheap creamer. There is mold in the shower stalls, and towels show their age. I could go on and on, but I hope the...

"Iconic hotel on La Concha beach. Can't beat the location! Staff is amazing. Breakfast buffet so yummy, although not inexpensive. The restaurant and bar staff on point. Front desk team helpful. Concierge, while a lovely person, gave a few recommendations that were "duds." The hotel is "older" and we had some issues with our air conditioning maintenance responded changed filters, but it never got to a temperature that was cool enough for us; but it was also a heatwave, so I assume the system was...

"Great location and hotel"

"We loved staying at Hotel Arbaso right in the right of San Sebastián. Great hotel in a great location."

"Chambre propre, personnel parfait et super localisation. Super ambiance et petit déjeuner très sympa."

"Great location, friendly staff."

"Definitely a pensioner room, comfortable room, and A/C which is KEY in the summer! Very very clean, and super convenient to Old Town. Located on a very busy corner but windows very effective in keeping noise down. Would love to try another room with maybe a bigger refrigerator and kitchen/microwave. Had to eat out every time, glad the food was amazing"

"Hotel is 5 min walk from the beach and about 30 min walk from the old town. Walk to old town is very enjoyable along the beach. Where are no good restaurants or bars around the hotel, need to drive or walk to the old city. Room was a little small, but balcony was huge and overlooking city and bay. Very good breakfast, nice garage, which need to be reserved in advance as space is limited. Staff is very helpful."

"I really enjoyed my stay. I would happily stay here again and would definitely recommend it to others."

"Great location near the beach and town and near a city bike dock which made it even quicker to get to town. Very clean apartment and friendly staff. Quiet area to stay"

"Excellent little room right in front of the beach! I could not have asked for better. The place was clean, and comfortable. There was AC and a mini fridge which worked perfectly. ¡Gracias!"

"El hotel es precioso y el servicio excelente. Sin embargo tiene varias oportunidades de mejorar: el internet es pésimo; la ubicación es malísima, está en las montañas, bastante lejos de todas las cosas que hacer en San Sebastián; en la habitación, como somos una familia de 4, no había un solo espacio disponible para ni poner las maletas; el baño en lugar de pared, tiene una puerta de vidrio, o sea que si alguien entra al cuarto de baño o a ducharse, se ve totalmente desde la habitación; me...

"Great service"

"bathroom was wonderful after being in a podunk camino town for a week"