"The ceiling"

"The accessible room was very nice and up to the current standards for my wife in her wheelchair. The bathroom had all the proper grab bars and the suite had no carpeting to make it easy for her navigate in the room. Room was clean spacious and the fridge worked."

"Great experience overall"

"The beds are not comfortable , after sleeping on it for three nights both me and my wife had neck and shoulder pain as the mattress was sunk in the middle. The hotel disables temperature control to go below 18.5 and the air conditioning will cutoff even if the room temp was 20 . In middle of summer this cause is to wake up multiple times during the night to fiddle with air con."