"Excelente estadía de dos noches, habitación limpia y silenciosa "

"They provided us smaller room what we paid for. A lady at the reception kept saying that they did not have to provide the same room and there is nothing to do with it."

"I paid through Expedia. However, Expedia said that they did not receive the payment, and the hotel also asked me to pay for the accommodation. I paid twice. I am very dissatisfied."