"We had 2 rooms and both were very clean and well supplied with towels and toiletries. Concierge and cleaning staff were really friendly. There were restaurants, local shops and a mall nearby. Unfortunately we only stayed for one day. Would love to come back to the same hotel and spend a few days to explore Southampton."

"Great value and friendly staff!"

"5 STARS!!! Wonderful soaking bathtub - very nice and relaxing from travels! Friendly, helpful staff - so very nice. Great dining experience - delicious, nutritious meals. Well-designed room with plenty of storage space for clothing and luggage. Very comfortable bed, large TV and desk, electric teapot with tea. Very comfortable and relaxing stay. Extremely happy with my stay and hope to visit again soon! Thank you very much for wonderful stay!"

"In the elevator of this hotel is a big sign requesting a five star review, however no one at this establishment puts any effort into Five Star service. Upon checking in the reception did not advise us that the restaurant was open for dinner or that breakfast was available. We were not told that our room included a free upgraded WiFi. When we entered the room we discovered that the hand soap was empty. Later when we went to shower we found that the shower soap was also empty and that we only had...

"The room and bathroom was updated. Major issue is the soap dispenser on the wall of the tub, it does not work because of the pump. Had to use the soap pump on hand washing sink. Window glass could use some cleaning and the cobwebs on the top left corner needed to be removed. Staffs are very nice. I had some issues trying to turn off the TV. Paid Breakfast available."

"All good. Moderate priced hotel great for a good nights sleep and clean. Free parking!"

"Very much liked the room and the staff were courteous and helpful"

"The staff was incredibly helpful and patient with us. Never having been in Southhampton, or much in the UK, we were a little high maintenance. Thank you all. You made it easy."