"Water was cold,customer service wasnt good. I booked beacuse of the pictures but they was deceiving"

"The room we stayed, room 119, had updated things....sink area and counter top but most of the room was old and dirty. The appliances old. Furniture all old. Drawers hard to even open and close. The first evening in I responded to a survey and gave them a 3 noting the room stinks. Smell is horrible. Response sorry. One evening I killed a bug I believe was a cockroach. They only cleaned the room once which was Thursday July 23. We asked on Saturday July 25th for them to clean after 9:30...

"Gracias"