"We had gotten there at 2 or 3 am. I entered the after hours lobby and checked in. After getting the key I walked to the room and opened it. It was filthy and the ac was broken and humming. This was not a safe place to stay. I asked for a different room they did not have one I asked for a refund also would not give me one. The lady at the front desk was not helpful at all and I had to go down the block to get another hotel at nearly the same price. The victory is a much better hotel at almost the...

"We had reserved for 3 nights and when I arrived I showed them that I had a reservation & paid (for the 3 nights). The morning after the second night the manager came knocking saying we had to leave or pay for the 3rd night… I was so confused and explained to her I already paid… she left me came back yelling that I had to leave she even called the cops.. I had forgotten I had the confirmation # on my email so I went to the lobby and showed her, we didn’t have to leave after I showed her but we...