"Staff are ok, hotel needs updating.
Rooms are dated, bathroom needs a good clean, didn’t like the hair in the plug in the bath. Beds and pillows are comfortable.
Bar area not clean, lack of staff willing to service. Food ok, definitely reheated.
Breakfast was ok, but they need to tell you it’s not just full English for £9.95 and provide the menu on check-in. Young lady on breakfast provided an excellent service, although tables not cleaned, no cutlery, napkins, cups or glasses. Had to ask for everything.
Really understand why the Premier Inn and Ramada was full, definitely better planning next time and look at reviews. "