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"All the staff were friendly and professional. The room was a refurbished one and it was lovely and clean. The pool was fabulous and warm, also there was a nice scent to it. I had a refreshing facial with Amanda, who was excellent and gave me some much-needed advice. The hotel is in need of some renovation, however it looks like that's already in progress. It cant all be done at once, it's not a criticism as I saw on some of the reviews. They are doing their best. On the Sunday night, I didnt enjoy my meal much. The salad wasnt very nice and the flatbread was hard. On the Monday night there was a long wait as hotel very busy, and not enough staff on. Those who were, however, were very friendly and professional. The dessert was a hot one, yet the custard not very warm. On the whole, I loved it. It was quiet and peaceful. I spent some time in the garden. The room and bed were comfy. All areas were tastefully and cosily decorated/furnished. I wanted to stay another night, mainly to enjoy more spa time & peace. But unfortunately I wasnt too well so had to go home. I do hope to return another time though. I was by myself yet I felt properly looked after by all the staff, so i didnt feel alone. A big thanks to everyone and I definitely recommend this place."

"Nice and easy, canal location with nice pub drinks and food "

"Really great stay - I arrived late, but service was very prompt despite this. Room was lovely and shower (pressure and temperature and enclosure) was absolutely brilliant. Breakfast in the morning (full English) set me up for the day and the staff were very friendly and chatty. A great stay, a lovely place, I will be back."

"Amazing hotel"

"The roast beef was perfectly cooked"

"No fuss, friendly and welcoming. Fair prices."

" Nice, clean property. Did everything we wanted."

"Do not stay here. Found hairs in beds, questionable stains on sheets, can’t explain the smell. Marks on walls, cracks in plaster that were more than hairline and damage everywhere. Needs refurbishing!"