Find all hotels by Dorchester Collection in Worcester, MA

"Excellent hotel, breakfast, Near a lot restaurants, Mall "

"It's a really bad experience with the front desk. Lift was not working, key cards are not working. They cancelled my original reservation and tried to charge double rate saying my original reservation was no longer exists. The person who cancelled my reservation was not there, manager wasn't there. No matter how much I tried to bare with the staff, they're not ready to accommodate me and made me wait additional 45 mins as they're busy attacking other customers (even though my reservation was cancelled without any email or phone communication). Mistakes happen, in the hospitality industry, they would need to be courteous and own their mistakes."

"Excellent "

"Really friendly staff and clean rooms with comfortable beds."

"Great location "

"Room was basic. Clean. Comfortable bed."

"Overall the hotel was fair. Nothing great, but room was clean enough. "

"The room was very spacious and clean. The staff was excellent especially the chefs in the boardwalk 400. One of the lamps didn't work in my room but it was quickly replaced. The refrigerator was unplugged. Otherwise, my stay was enjoyable!"

"Some maintenance issues in room, but otherwise perfect for an overnight stay."