"All staff were excellent, super friendly and helpful, I'd booked an attic room but seeing my husband on crutches they immediately swapped us into a first floor room which I think was an upgrade as it had a huge freestanding copper bath and Chesterfield sofa as well as a king (or maybe super king) sized bed. Despite the room not having been planned for use, everything was clean and fully stocked which was impressive. Bed extremely comfy, didn't want to leave! Breakfast being included was great,...

"The room had everything you'd need for a short stay. It was clean and comfortable with a great shower. Real milk in the fridge was an unexpected bonus. The area has a good selection of excellent restaurants."

"room was great, pub was very nice downstairs too and staff were very friendly. The expedia booking site said that the hotel had parking, however this is not the case - not a problem at all and the staff helpfully directed us towards a very local car park (5 minute walk away). "

"I advise everyone, DO NOT STAY at this property, keep on looking for something else. The rooms smelt of smoke, the hallways and stairs smelt like a bar, the people’s staying in the other rooms looked dodgy, this place is a craic den, and to top it all off the owners didn’t care about the issues. "

"The property was perfect for our stay ,the parking was only issue as the other car parked had taken 3/4 of the bay .not the host fault. "

"Great stay and great experience"

"Tolles Cottage in Hexham, sehe zentral gelegen. Schöne, liebevolle Einrichtung. Sehr praktische (wenn auch kleine bzw enge) Garage. Sitzmöglickeit in kleinem "Garten" vor dem Haus."