"Greeted by Gissele on customer services, lovely, helpful, friendly professional front of house staff, seedless checkin. Allowed early access to our top floor club room.
Suited our needs, however urgently requires refurbishment. Programme in action to address this. Stayed here 20yrs ago, not much changed. Room clean had everying we needed.
Lovely friendly server in free coupon coffee shop.
Breakfast fantastic, staff seemed happy pleased to help, constantly checking around tables.
We used the car park underground as all disabled parking bays near the entrance out of commission due to scaffolding around building."
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