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Hotel Indigo Winston-Salem Downtown, an IHG Hotel

3.5 star property
Comfortable hotel with business center and 24-hour front desk

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel Indigo Winston-Salem Downtown, an IHG Hotel

Exterior
Premium bedding, pillowtop beds, desk, laptop workspace
Breakfast meal
Exterior
Designer toiletries, hair dryer, bathrobes, towels
Reviews
8.8

Excellent

Popular amenities

  • Pet friendly
  • Parking availableParking availableParking available
  • Restaurant
  • BarBarBar
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
104 WEST FOURTH STREET, Winston-Salem, NC, 27101
  • Popular LocationBenton Convention Center5 min walk
  • Popular LocationOld Salem16 min walk
  • Popular LocationTruist Stadium2 min drive
  • AirportGreensboro, NC (GSO-Piedmont Triad Intl.)28 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds

10/10 Exceptional

Highlights

Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Hair dryer
Bathrobes
Designer toiletries
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communication)

10/10 Exceptional

Highlights

Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Hair dryer
Bathrobes
Designer toiletries
Private bathroom
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed

8.8/10 Excellent

Highlights

Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Hair dryer
Bathrobes
Designer toiletries
Private bathroom
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Premium Room, 1 King Bed

10/10 Exceptional

Highlights

Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Hair dryer
Bathrobes
Designer toiletries
Private bathroom
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds

10/10 Exceptional

Highlights

Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Hair dryer
Bathrobes
Designer toiletries
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room

10/10 Exceptional

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Premium bedding
Pillowtop bed
Hair dryer
Bathrobes
Designer toiletries
  • 37 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Roll In Shower)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Comm, Roll In Shower)

Highlights

Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Hair dryer
Bathrobes
Designer toiletries
Private bathroom
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed

10/10 Exceptional

Highlights

Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Hair dryer
Bathrobes
Designer toiletries
Private bathroom
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible (Comm, Roll In Shower)

Premium bedding, pillowtop beds, desk, laptop workspace

Premium Room, 2 Queen Beds, Accessible (Comm, Roll In Shower)

Highlights

Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Hair dryer
Bathrobes
Designer toiletries
Private bathroom
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communication)

10/10 Exceptional

Highlights

Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Hair dryer
Bathrobes
Designer toiletries
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Roll In Shower)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Comm, Roll In Shower)

8.3/10 Very Good

Highlights

Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Hair dryer
Bathrobes
Designer toiletries
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Winston-Salem

Hotel Indigo Winston-Salem Downtown, an IHG Hotel is located in Winston-Salem. Forest Hills and Airbound Trampoline Park are local attractions and those in the mood for shopping can visit Hanes Mall and K'ville Indie Flea. Looking to enjoy an event or a game while in town? See what's happening at Truist Stadium or Lawrence Joel Veterans Memorial Coliseum.
Visit our Winston-Salem travel guideOpens in a new window

What's nearby

  • Benton Convention Center - 5 min walk
  • Old Salem - 16 min walk
  • Truist Stadium - 2 min drive
  • Wake Forest University Baptist Medical Center - 3 min drive
  • Winston Salem State University - 3 min drive

Getting around

  • High Point Station - 24 min drive
  • Piedmont Triad Intl. Airport (GSO) - 29 min drive

Restaurants

  • Incendiary Brewing Company - 6 min walk
  • Dogwood Hops and Crops - 3 min walk
  • Young Cardinal Cafe - 4 min walk
  • Thai Harmony - 2 min walk
  • Mellow Mushroom - 6 min walk

About this property

Hotel Indigo Winston-Salem Downtown, an IHG Hotel

Property highlights
At Hotel Indigo Winston-Salem Downtown, an IHG Hotel, you can look forward to a coffee shop/cafe, a bar, and a business center. The on-site restaurant, Sir Winston Wine Loft, offers brunch, dinner, and happy hour. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Valet parking (surcharge), express check-out, and express check-in
  • A 24-hour front desk, 2 meeting rooms, and a ballroom
  • A TV in the lobby, a front-desk safe, and a computer station
  • Guest reviews give good marks for the helpful staff and location
Room features
All 75 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and tubs or showers
  • LCD TVs with cable channels
  • Wardrobes/closets, limited housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Sir Winston Wine Loft
  • Sir Winston Wine Loft
  • Starbucks

Family friendly

  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)

Business services

  • Business center
  • Computer station
  • Meeting rooms - 2

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • LCD TV

More

  • Desk
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per stay, plus a deposit of USD 25.00 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Important information

Optional extras

  • Valet parking fee: USD 25 per night (in/out privileges)
  • Pet deposit: USD 25.00 per stay
  • Pet fee: USD 25.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Winston-Salem Downtown
Hotel Hotel Indigo Winston-Salem Downtown WINSTON-SALEM
WINSTON-SALEM Hotel Indigo Winston-Salem Downtown Hotel
Hotel Hotel Indigo Winston-Salem Downtown
Hotel Indigo Winston-Salem Downtown WINSTON-SALEM
Hotel Indigo Winston salem Downtown
Hotel Indigo
Indigo
Hotel Indigo Winston Salem Downtown
Hotel Indigo Winston-Salem Downtown, an IHG Hotel Hotel
Hotel Indigo Winston-Salem Downtown, an IHG Hotel Winston-Salem

Frequently asked questions

Is Hotel Indigo Winston-Salem Downtown, an IHG Hotel pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 25.00 per stay and a fee of USD 25.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hotel Indigo Winston-Salem Downtown, an IHG Hotel?

Valet parking is available for USD 25 per night.

What time is check-in at Hotel Indigo Winston-Salem Downtown, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: 3:30 AM.

What time is check-out at Hotel Indigo Winston-Salem Downtown, an IHG Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Indigo Winston-Salem Downtown, an IHG Hotel located?

Situated in Winston-Salem, this hotel is within a 5-minute walk of Frank L. Horton Museum Center and Benton Convention Center. Home Moravian Church and Old Salem are also within 1 mi (2 km).

Hotel Indigo Winston-Salem Downtown, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 184 out of 298 reviews" "
Rating 8 - Good. 65 out of 298 reviews" "
Rating 6 - Okay. 25 out of 298 reviews" "
Rating 4 - Poor. 13 out of 298 reviews" "
Rating 2 - Terrible. 11 out of 298 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ilona

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful!! My check in & out was so easy & everything with very clean. Definitely recommend!
Stayed 2 nights in May 2024

10/10 Excellent

Kindal

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, and bed was comfortable. The area is a little rough around the hotel, but not anything they have control over. Only complaint was the bar service, I waited 10 mins at the bar to order a drink. Was never greeter by the bartender even though she spoke to the three men seated before me. It was not a busy time, and there were only the 4 of us at the bar at the time. Ultimately left because I was never served. Otherwise, a good experience. Some mentioned how the floors were creaky, and they were, however it has more to do with the historic building and less with the hotel management. Overall very satisfied.
Stayed 2 nights in Apr 2024

8/10 Good

Maureen

Liked: Cleanliness, staff & service
When we arrived at the hotel. The person at the desk was so nice. The bar was a disaster. There was broken glass all over the bar and the floor. The bartender was very overwhelmed, did not know what pinot grigio was. A few young gentleman had to open bottle of wine for another table.
Stayed 1 night in Apr 2024

10/10 Excellent

Lisa Lynn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!

8/10 Good

DIANNE

Stayed 2 nights in Mar 2024

6/10 Okay

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities
No bandaids in the first aid kid in the lobby! Please restock in case of true emergency.
Stayed 1 night in Mar 2024

6/10 Okay

Lauren

Stayed 2 nights in Feb 2024

10/10 Excellent

Vickie

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We have stayed at the Indigo several times. So easy to walk to venues and downtown restaurants. Also safe.
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, room comfort
A unique experience
The building was unique and in good repair, the service was poor. It took the girl at the counter 17 mins to get me checked in. I was the only guest waiting. There was a gap under the door in my room 200 something that was 2 inches or larger, I heard every toilet flush. My shower had visible debris coming off the floor. The area around the hotel seemed nice.
Stayed 2 nights in Feb 2024

2/10 Terrible

Kali

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2024