"I love how convenient this hotel is. However they should FIRE their designer. Whoever thought shag carpets work with rolling luggage has never been a guest at the hotel. The room hallways have a lower profile carpet but still difficult. Even the maintenance people joke about it; not really funny when you have multiple bags."

"Prepaid parking through Expedia not honored at the hotel. Staff completely unhelpful in sorting this issue out. Forced to double pay for parking. Rooms dated with older furnishings. Beds old. Plumbing drained poorly. Location nice but otherwise I would not recommend."

"The staff especially the bell hops were very helpful and friendly."

"Very clean and room was nice. Plenty of room and our room had 2 bathrooms which was nice for my nephews to have their own separate bathroom. We're already booking again for another trip in September!"

"Great location"

"The room was loud, I could hear the other guests."

"The stay was good, the service at the restaurant was excellent."

"The location was what attracted me. I needed something close to the Drury Lane Theater venue. The hotel was great, rooms were spacious and clean, the staff were friendly. Only warning if you uber to the hotel- there are two with very close names. You want the Oakbrook suites and NOT the oakbrook resort. Both owned by Hilton and caused confusion. I ended up having to take two uber rides because I wasn’t paying attention."