"The hotel is set in a beautiful location with stunning views overlooking Lake Windermere. The staff are lovely, efficient, and professional- we were even allowed to check in early and received a wonderful room upgrade on arrival!
A few small improvements would make the experience even better:
Cleanliness- There were a few spiderwebs on our ceiling that were missed during room prep.
Amenities- For a 4-star hotel, we missed having a mini-fridge in the room. Complimentary bottled water in the room (rather than having to request it at reception) would also be a great touch.
Toiletries- We were only provided one set of shampoo, shower gel, and soap, with no conditioner. For two guests, two full sets including conditioner should be standard.
Aside from these minor points, it’s a lovely hotel and a great choice if you’re looking for a quiet, romantic getaway with your partner!"
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