"Good"

"Shower did not work. Checking in was chaos. Staff a little rude. Gym closed."

"I was in a room for myself and my dog and it was not really up to a 4* standard. Saying that the hotel is undergoing updating so hopefully my next visit will be an updated room"

"Check in was fast and efficient. Room was fine. . I have stayed here before when it was Ibis and was happy to return. However, under the new owner, breakfast was terrible - not a hot and cold buffet as advertised - only cold. They did bring out hot food but it could have been sat for hours based on the fact I could barely cut through the sausage. If not serving as advertised - please tell guests BEFORE taking their money at the door. The TV in the room constantly lost signal. We used the...

"Bizarre room set-up, no kettle. The decor is a kind of pre-finished industrial aesthetic. The bathroom is a box within the room. The bed was pretty hard. The staff were helpful. The bar is good. The location was good"

"The rooms are clean enough and well maintained. The beds are the size they say they are. But although the bathrooms are well maintained, they are difficult to use. They are small, with no place to put your own toiletries. The shower head is weak, and having to climb into a 1950s bath tub is annoying. Especially for older folks. Who still uses a tub in a hotel? Walk in showers is where it's at."