"The room smell like somebody had just smoked a cigarette in there. The hairdryer was not plugged in because it wasn’t working because the wall outlet was cracked and wouldn’t reset - I notified reception and I don’t think they gave any Fs"

"I didn't expect the room to be luxurious, as you generally get what you pay for. However, finding hair all over the bed, sticky floors, rust stains in the bathtub, numerous bugs, an extremely noisy air conditioner, and a very dirty carpet was simply unacceptable. These cleanliness and maintenance issues made the stay quite unpleasant. It was first and last time for the Redroof."

"super helpful staff, some of the nicest people i met in chicago"