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InterContinental Hayman Island Resort, an IHG Hotel

5.0 star property
Luxury hotel on the beach, with 2 outdoor swimming pools

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for InterContinental Hayman Island Resort, an IHG Hotel

Exterior
Villa, 1 King Bed, Beachfront (Pool) | View from room
Premium bedding, down comforters, pillowtop beds, minibar
5 restaurants, breakfast, lunch, dinner served; local cuisine
Villa, 1 King Bed, Beachfront (Pool) | Premium bedding, down comforters, pillowtop beds, minibar
Reviews
8.6

Excellent

Explore the area

Map
Hayman Island, Whitsundays, QLD, 4801
  • Popular LocationLovers Cove11 min drive
  • Popular LocationAirlie Beach Lagoon12 min drive
  • AirportProserpine, QLD (PPP-Whitsunday Coast)44 min drive

Room options

View all photos for Suite, 2 Bedrooms, Ocean View (Pool Ocean View)

Suite, 2 Bedrooms, Ocean View (Pool Ocean View) | View from room

Suite, 2 Bedrooms, Ocean View (Pool Ocean View)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 114 sq m
  • Ocean view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds, Lagoon View (Lagoon Ocean View)

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 2 Twin Beds, Lagoon View (Lagoon Ocean View)

10/10 Exceptional

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, Lagoon View

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 2 Twin Beds, Lagoon View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 54 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Lagoon View

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 1 King Bed, Lagoon View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 54 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Courtyard View (Retreat)

Classic Room, 1 King Bed, Courtyard View (Retreat) | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 King Bed, Courtyard View (Retreat)

10/10 Exceptional

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Hayman)

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom (Hayman)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 92 sq m
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Pool Access

Suite, 1 Bedroom, Pool Access | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Pool Access

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 75 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite (Lagoon)

Premium bedding, down comforters, pillowtop beds, minibar

Suite (Lagoon)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 144 sq m
  • Lagoon view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 3 Bedrooms (Hayman)

Suite, 3 Bedrooms (Hayman) | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 3 Bedrooms (Hayman)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 190 sq m
  • Ocean view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Lagoon View

Suite, 1 Bedroom, Lagoon View | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Lagoon View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 90 sq m
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed (Beach Access)

Premium Room, 1 King Bed (Beach Access) | Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 1 King Bed (Beach Access)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Hayman)

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 2 Bedrooms (Hayman)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 160 sq m
  • Ocean view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Accessible

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 75 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 4 Bedrooms (Hayman Residence)

Room, 4 Bedrooms (Hayman Residence) | Infinity pool | 2 outdoor pools, cabanas (surcharge), pool umbrellas

Room, 4 Bedrooms (Hayman Residence)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Connecting rooms available
  • 650 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed

View all photos for House, 3 Bedrooms (Hayman Beach)

House, 3 Bedrooms (Hayman Beach) | Premium bedding, down comforters, pillowtop beds, minibar

House, 3 Bedrooms (Hayman Beach)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Connecting rooms available
  • 400 sq m
  • Ocean view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Villa, 1 King Bed, Beachfront (Pool)

Villa, 1 King Bed, Beachfront (Pool) | Premium bedding, down comforters, pillowtop beds, minibar

Villa, 1 King Bed, Beachfront (Pool)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Connecting rooms available
  • 120 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Beachfront (Pavilion)

Suite, 1 Bedroom, Beachfront (Pavilion) | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Beachfront (Pavilion)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Pillow menu
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Lagoon View (Lagoon Ocean View)

Premium Room, 1 King Bed, Lagoon View (Lagoon Ocean View) | Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 1 King Bed, Lagoon View (Lagoon Ocean View)

9/10 Wonderful

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

Premium bedding, down comforters, pillowtop beds, minibar

Classic Room

10/10 Exceptional

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 38 sq m
  • Resort view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Pool View

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Pool View

10/10 Exceptional

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 75 sq m
  • Ocean view
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Whitsundays

Located in Whitsundays, InterContinental Hayman Island Resort, an IHG Hotel is in a national park and on the beach. The area's natural beauty can be seen at Coral Sea and Hayman Island Reef. Whitsunday Lookout and Cook Lookout are two other places to visit that come recommended. Jet skiing, scuba diving, and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Whitsundays travel guideOpens in a new window

What's nearby

  • Lovers Cove - 11 min drive
  • Airlie Beach Lagoon - 12 min drive

Restaurants

  • Beach Pavillon
  • Azure Breakfast

About this property

InterContinental Hayman Island Resort, an IHG Hotel

Luxury family-friendly hotel near Coral Sea
Located close to Hayman Island Reef and Whitsunday Lookout, InterContinental Hayman Island Resort, an IHG Hotel provides a free breakfast buffet, a marina, and 2 poolside bars. This hotel is a great place to bask in the sun with a white sand beach, beachfront dining, and beach massages. Indulge in a deep-tissue massage, a facial, and a manicure/pedicure at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and local cuisine. The 24-hour gym offers yoga classes and Pilates classes; other things to do include motor boating, basketball, and windsurfing. Stay connected with free in-room WiFi, and guests can find other amenities such as designer stores on site and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with cabanas, sun loungers, and pool umbrellas
  • 3 outdoor tennis courts, a roundtrip airport shuttle (surcharge), and supervised childcare (surcharge)
  • A 24-hour front desk, beach towels, and 15 meeting rooms
  • A porter/bellhop, ATM/banking services, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 182 rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like iPads and pillow menus.
Other amenities include:
  • Heating and ceiling fans
  • Pillowtop mattresses and down comforters
  • Rainfall showers, free toiletries, and hair dryers
  • LCD TVs with satellite channels
  • Balconies or patios, wardrobes/closets, and separate sitting areas

Languages

Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Russian, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 9:00 AM - 5:00 PM
  • Airport shuttle on request
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 5 restaurants and 1 coffee shop/cafe
  • 2 poolside bars and 1 bar
  • 24-hour room service

Restaurants on site

  • Pacific
  • Amici Trattoria
  • BamBam
  • Aqua
  • Bar 50

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Fitness classes
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Designer stores
  • Ecotours
  • Full-service spa
  • Golf driving range
  • Helicopter/airplane tours
  • Kayaking
  • Motor boating
  • Pilates classes
  • Playground
  • Private picnics
  • Racquetball/squash
  • Sailing
  • Shopping
  • Steam room
  • Tennis
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Water sports equipment
  • Wedding services

Business services

  • Conference center (205248 square feet of space)
  • Meeting rooms - 15

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Dock
  • Garden
  • Marina onsite
  • Outdoor entertainment area
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Lever door handles
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Heating
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • iPad
  • LCD TV
  • Pay movies
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must transfer to the property via boat or floatplane and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.9 percent for credit card payments
Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property is accessible by boat transfer or sea plane only. There is no public airport on Hayman Island. Transfer service can be booked directly with the property for a fee.
Guests must contact this property at least 14 days in advance to arrange check-in and boat transfer.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 150.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: AUD 210 per person (one-way)
  • Airport shuttle fee per child: AUD 110 (one-way), (from 4 to 11 years old)
  • Rollaway bed fee: AUD 150.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Hayman Island
InterContinental Hayman
InterContinental Hayman Island Resort
InterContinental Hayman Island Resort an IHG Hotel
InterContinental Hayman Island Resort, an IHG Hotel Hotel
InterContinental Hayman Island Resort, an IHG Hotel Whitsundays

Frequently asked questions

Does InterContinental Hayman Island Resort, an IHG Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at InterContinental Hayman Island Resort, an IHG Hotel?

As of 23 Jum. I, 2024, prices found for a 1-night stay for 2 adults at InterContinental Hayman Island Resort, an IHG Hotel on 27 Jum. I, 2024 start from $368.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Hayman Island Resort, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at InterContinental Hayman Island Resort, an IHG Hotel?

InterContinental Hayman Island Resort, an IHG Hotel doesn't offer parking.

What time is check-in at InterContinental Hayman Island Resort, an IHG Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at InterContinental Hayman Island Resort, an IHG Hotel?

Check-out is at noon.

Does InterContinental Hayman Island Resort, an IHG Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9:00 AM–5:00 PM on request. A fee of AUD 210 per person applies.

Where is InterContinental Hayman Island Resort, an IHG Hotel located?

Located in Whitsundays, this beachfront hotel is in a national park, just steps from Coral Sea and Hayman Island Reef.

InterContinental Hayman Island Resort, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 63 out of 113 reviews" "
Rating 8 - Good. 31 out of 113 reviews" "
Rating 6 - Okay. 9 out of 113 reviews" "
Rating 4 - Poor. 8 out of 113 reviews" "
Rating 2 - Terrible. 2 out of 113 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Chris

Traveled with partner
Liked: Staff & service, amenities
Amazing spot however the hotel did not meet our standard of a 5 star hotel. Bed was uncomfortable, air conditioning didn’t work one night, there was a tray of of cigarettes in the outdoor shower, upon arrival we had to wait 1.5 hours for our room with no access to our baggage. All staff were 5 star and their service was amazing.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jarryd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2024

6/10 Okay

Sven

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Its more like a 3 star than a 5 star hotel. A lot of missing to be on a premium level - this starts with unregulary housekeeping, limited trained staff, high prices vs less performance, et cetera
Stayed 4 nights in Apr 2024

10/10 Excellent

Na

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort with everything perfectly, will be back for sure.
Stayed 4 nights in Mar 2024

6/10 Okay

Hoda

Traveled with family
Liked: Cleanliness, property conditions & facilities
We won't go back.
Stayed 5 nights in Mar 2024

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place to relax and recharge. Plenty to do if you want to. We enjoyed our whole experience and would visit again. Thank you to all the staff and all that you do.
Stayed 4 nights in Mar 2024

10/10 Excellent

Selina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

4/10 Poor

Nima

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Great location, poor service quality, very commercial experience. Overall not recommended
Stayed 2 nights in Feb 2024

4/10 Poor

Daniel Anjos dos

Traveled with partner
Disliked: Staff & service, property conditions & facilities
We are very disappointed !! The curtains from the room was fell apart.. took 2 days to get fixed!! Room service need to be requested after all day out side !! Last night the air conditioning stopped working around 9pm .. and the hotel didn’t come over to fixed!! Today we went to reception for checkout and the reception knew about .!! Why they didn’t change the room ? That’s supposed to be 5 star hotel ..
Stayed 4 nights in Feb 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024