Find all hotels by Drury Inn & Suites in Westport, MO from SAR 353

"The decor of the place was very inviting..It was well lite in the hotel and casino you never felt unsafe,and very clean . "

"We had the absolute pleasure of staying at the Crowne Plaza Kansas City Downtown by IHG for a quick one-night trip, and I can confidently say this hotel made our entire weekend feel like a luxury getaway wrapped in kindness and convenience! We were in town for my daughter’s dance recital at the nearby Kansas City Music Hall, and the location could not have been more perfect literally steps away! But what truly elevated our stay was the exceptional service and the unmatched warmth of the front desk staff. From the moment we walked in, we were welcomed with genuine smiles and gracious hospitality. We were met by Fanny, an absolute gem of a front desk professional, who deserves a standing ovation of her own. She was incredibly kind, knowledgeable, and thoughtful. Not only did she make us feel completely at home, but she also went above and beyond to answer every question with care from parking suggestions to nearby dining to helping us coordinate a late checkout so my daughter could change after her performance. Fanny’s professionalism and warmth were a shining example of top-tier customer service. She was our calm in the whirlwind of recital day, and I cannot thank her enough for her thoughtfulness. If you’re visiting downtown Kansas City especially for an event at the Music Hall Crowne Plaza is the ONLY place to stay. Thank you, Crowne Plaza and thank you, Fanny you made our dance weekend unforgettable!"

"We’ve stayed here several times because it is near our relatives and close to the highways. The hotel is consistently clean, everything works, sheets and towels are clean and good quality. the rooms are laid out for convenience and comfort. The free breakfast has plenty of choices, even tortillas. We will continue to stay here in future."

"I was on a very difficult cross country trip due to personal issues and a pivotal moment in life. As soon as I walked into the Sheraton and my room it was the first time I was able to relax and feel good . The bath, bed , restaurant (including staff) and front staff were awesome . Thank you . "

" Lovely "

"Front desk was friendly and helpful. Very reasonably priced and very good breakfast on Saturday and Sunday morning. Monday mornings breakfast was a continental breakfast ."

"Great experience. "

"Great location! Beautiful hotel and excellent service. Only thing we didn’t love was the room service food. But at the bar the food was excellent "

"Tha bathtub drain has lots of hair. Otherwise GREAT property. "