"My room was ridiculous. I booked a king and was given a room with two double beds head to head and 4 ft on one side of any livable space and one tiny desk space. Cleaning service missed a day. TV didn't work along with other things in the room. The front desk staff were incompetent and aloof. Community spaces were nice to use. Thank goodness, because as I said my room was almost unlivable."

"We did not have housekeeping for the duration of the trip."