"24/7 Free shuttle to even the mall of America was so amazing. Every shuttle driver was great. The room was awesome, air conditioning amazing. Breakfast was delicious with new options daily. We had the best time loved the bed and pillows. Didn’t get time to try the pool but it was full of families having fun and we regret not making time to go for a dip."
"We had a bug in our bed. Had to move rooms. I had to stay up all night wash all my clothes. I jad to leave a day early and still got charged for the room."
"Nice clean and tidy room - housekeeping did a wonderful job , cleaned out room while we were out, front desk staff were great ! Answered all our questions and care very helpful - great hot breakfast !"
"The reservation was a pay at check in reservation which was supposed to be cancelled, on day of check in it was revealed it was not cancelled and the entire stay had been charged though it was not checked in. The issue was addressed prior to check in for the second day, and still was charged the entire 3 night stay as a “late cancellation fee” even though they had the room available the additional 2 nights for rent. It’s specific to this property, and has rubbed me wrong for Hyatt as hotel...