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"Convenient location"

"The location is excellent! Very close to RPI and an excellent location if you are planning to check out the Farmers Market in Troy. The staff is very friendly and the hotel is EXCEPTIONALLY CLEAN!! The room was perfect. Fluffy towels, nice bed with very comfortable pillows and a HUGE tv. Breakfast was great too. Lots of options, everything was hot, and the coffee was good. I will definitely stay here again!"

"The hotel and staff and parking were all very nice. The problem is getting into and out of the hotel. The parking lot and entrance is on a lower level and the front desk is on the next level up—-just inconvenient."

"I forgot to take with me my very good pair of brand new shoes from the hotel room at the end of my stay. When I called to enquire, the front desk told me that house keeping did not turn in any shoe from the room. Not surprised!"

"Anthony has a sunny disposition and went out of his way to help us have an excellent stay!"

"I didn’t like that there wasn’t scrambled eggs and instead it was western omelets. I don’t eat meat and my husband doesn’t eat peppers."

"Jeannine was extremely kind to me, helping me with my luggage going up the stairs. She was always, courteous and helpful. She made me feel that there was no better place to stay in all of Albany!"

"The hotel room was extremely humid and warm every day. There was so much condensation on the windows, there were puddles of water on the windowsill. I asked the front desk staff if this was normal and if someone could check the room, she said that the fan in the room does not work and to turn it off. I was not told that Starbucks had closed, yes that was important to my stay. The VIP lounge was not available during my stay as promised for booking the executive sweet. The security staff was more...

"I will not stay there again, it was very sketchy. old, outdated, uncomfortable where it felt unsafe. but it was the only place available on very short notice in the area that I need to be."

"Nice place, they are doing some updating. They have Truck/Bus parking for about 5-6 trucks in a lighted area! Breakfast was typical continental breakfast, good coffee!"