"The room was nice. I was surprised that when grabbing lunch how meat & potatoes the menu was and when I settle for a Caesar Salad with Salmon added, there was a long, thin piece of salmon. I've been on the East Coast too long, maybe. The only other frustration was getting onto the internet, What was explained at the desk was not what I needed to do to get on. Nice place but the branding is eradict."

"I rarely leave negative reviews, but after spending nearly $5,000 for a six-night stay, I feel it’s important to share our experience. We actually ended up checking out early and booking another hotel because the service and cleanliness were so disappointing. One of the biggest issues was room service. I placed an order totaling around $150 and waited three hours before finally calling to ask what was going on. Only then was I told that because of Lollapalooza, they were no longer taking room...

"Excellent location, but the price was to high for the hotel being old and unsatisfying cleanness."

"Excellent Stay"

"Beautiful historic property."

"Only thing that we were not happy with was the food we got via room service. Overpriced and not very good."

"If I could give 0 out of 5 stars I would. The checking process took more than an hour, no housekeeping service and then the elevators didn’t work on check out. We were on the 6th floor. Do not recommend!!!!"