"Lovely staff, car park was very close, clean and comfortable, would recommend. Restaurant was good but only one chef but the staff member who served us was great. He made sure we had good service."

"A clean and comfortable room which had all we needed. Parking was in a nearby multilevel carpark, a 5 min walk away. Staff were very helpful and friendly at all times."

"I am lodging a formal complaint for a severe breach of contract, misrepresentation, and unacceptable staff conduct during my recent stay. 1. Breach of Contract & Misrepresentation I booked a "Family Quadruple Room" via Expedia, which explicitly guarantees 1 Double Bed and 2 Single Beds. I specifically selected this larger layout to provide space to maneuver our heavy international luggage, as we flew to attend a wedding the next day. Upon checking in late at 22:45 on 13 May, we were given a...

"Out bed was slopped to the centre. I couldn’t breathe because of the dirty carpets. Ugg. I didn’t sleep a wink. We were out in the middle of the night with the rest of guests. Someone was smoking in a room and set off smoke alarms. The fire truck came and we were able to go back in to the bed where I rolled into my husband. So sad because our stay in London Westminster was exceptional."

"Pas vu de mer dommage "

"Ja"