"Excellent hotel in downtown Chicago. Cozy and very clean room. Will definitely stay here again. Friendly staff."

"The River hotel is in a wonderful location. However, the hotel could stand the upgrades that you see in the pictures on the website. When I mentioned that the rooms aren't like what's depicted on the website, a staff member informed that those pictures are from the show rooms where corporate people get to stay. The rooms are very small, as well as the bathroom and shower. The furniture was old and some of it was pretty banged up. The shower is also dated. If you get a room with a view of the...

"My room looked nothing like the photos, hallways are weird and outdated . Look kind of sketchy. The rooms are like in a pod so it seems like you and your neighbors would literally bump doors if they opened outward. So that’s all I heard is them coming in and out. My room didn’t even have a microwave; was real outdated. And parking is far as hell. So I had to Uber so I didn’t have to walk that far in heels when going out."

"We were there for Pokemon GoFest and this was a great location!"