"The whole experience was great!"

"Great hotel, stayed several times and always enjoyed it."

"Park Lane is fabulous for an extended stay in NYC. I recommend a studio suite on the 30th floor, #3000. Majestic and panoramic views of Central Park. Staff keep your room immaculately clean. Location is ideal for walks in Central Park. Visit Strawberry Fields on Sunday for Beatles/John Lennon's live music performances by excellent musicians. Museums, shopping and excellent restaurants are within walking distance from Park Lane. Breakfast on the 44th floor is delicious with incredible...

"Excellent location"

"Our stay was extremely disappointing. We all ended up with bed bug bites after staying at this hotel, which completely ruined our trip. On top of that, clothing was taken from the closet during our stay, and when we reported it, the staff were dismissive, unhelpful, and rude. There were constant complaints from other guests at reception, which says a lot about the overall experience. The lobby and common areas felt chaotic and noisy, more like a busy train station than a hotel. Based on our...

"Staff, room and hotel overall were wonderful. Free “breakfast” left much to be desired but that is ok :). I do wish it were outlined more specifically that guests would receive a coffee and either a croissant or a bagel only, despite the myriad of seemingly endless pastry options available when you walk up. It’s a bit deceiving. I also feel like you’ve heard this before. I would stay here again in a NY minute, pardon the pun, though. The hotel is beautiful and the price is reasonable and the...

"I enjoyed my stay in this Hotel, I experienced great customer service and can not wait until we go back."