"We like to stay in the Gold Floor of the hotel. Always less manic than the front desk and always a quiet space. The only negative I would state is that the 5 to 7 buffet has slipped in quality and choice over the years. Still nice enough. Breakfast is always a treat. Great coffee. Bacon shouldn't soak in their own grease. The staff at the Gold Floor reception and cleaners are exceptional. Actually, the hotel staff throughout the hotel are exceptional."