Find all hotels by Relax Innz in West Byfleet

"Our family needed a refresh, there were stains on the carpet and curtains, the bathroom also needed a fresh lick of paint. Additionally there was a smell in the room, not sure if it was the carpet or air con. The staff were very friendly and helpful, the location of the hotel was great, "

"Happy with everything. thank you"

"Perfect hotel pre and post flight from Heathrow. Room is clean and beds comfortable. Very clean throughout. Nice selection of restaurants and lounges in the combined lobby. Loved the fact that we could walk into the airport!! Breakfast was outstanding. Price point was great especially when you factor in not having to pay for an airport shuttle and breakfast. The hallways are very long and a room can be far from the lift. "

"Breakfast not as good as previous visits, much less choice and lower quality than previous visits ie no healthy cereal option such as bran flakes/ fruit n fibre/muesli, only two sweet bakery options, no mixed berry prepped fruit fur yoghurt etc. Room clean, but dated and at double the price of a more spacious, comfortable, modern Premier Inn room. Stand friendly and welcoming. Hotel well located for local amenities and good transport links "

"Nice hotel and staff rooms need updating "

"Convenient for the airport"

"I didn’t even stay here because the rooms were not clean. WiFi didn’t work ever. I was moved to three different rooms and they were each not clean. The carpets are filthy and didn’t want to walk barefoot in the room. Upsides: location and clever layout of small room to keep suitcase out of the way. "

"Great location, handy for restaurants, shops and the tube station. Lovely staff, very kind and helpful. The hotel is new, freshly renovated and in top top condition. "

"Nice hotel"