"Nice property but needs some improvements. I've stayed here 3 time so it'sa good hotel. Very convenient to Penn Station. The shower had a mind of its own. You will not have a consistent water temp and it will go from warm to cold to burning hot. Towels are like sandpaper. The toilet paper is ridiculous. I think the hotel challenged the toilet paper company to give them the thinnest t.p. in the world. You're definitely not saving money with the amount of t.p. that is needed because it's...

"Pros Great location Rooms were decent Cons During my two day stay there was only one elevator working making the wait time for guests ridiculous. The elevators were small only 6-7 people could fit and that depended on how much luggage each person had. Thankfully i was on the 4th floor but the stairwell was creepy and i didn't feel secure. Not to mention trying to carry suitcases up long flights of stairs. There was no mention of this at check in and no update to guests on when it would be...

"Here for a wedding in Central Park. Great location for that. The couple getting married requested we stay here. I love boutique hotels but this one was lacking many of the amenities you’d expect for a boutique hotel. Too many to list. There are other hotels near the location that I wish we had considered instead."

"No to both. We were given a voucher that only allowed us to get a coffee and one type of pastry, although they had many others available. It was like being on a welfare line. For a high end hotel charging five hundred dollars a night, that is unacceptable. When we made the reservation, they said you get a continental breakfast for free. What we got was far from that."

"All staff was extremely helpful and the room was clean and comfortable. Great location to get to our show or walk to nearby attractions. We will stay again!"

"Great location. Very clean room Friendly / casual staff 1606 aircon/ heating making weird noises when it comes on Decour of room a bit dated"

"Located in Times Square near everything. Park garage 1/2 block away. Room was very nice"

"Nice decorations and vibe"