Find hotels near Wells Theater, Norfolk from SAR 264

"Location and staff were great but the hotel is outdated and needs many repairs. The smell in the hallways was not great. The room was clean, but noisy, refrigerator was loud and humming constantly, even after switching rooms. Water pressure in the sink and the showers was low. "

"Wonderful"

"NA"

"Staff was not friendly and my room was not ready until much later than my scheduled check in time. When I tried to voice my concerns to hotel staff, they dismissed the complaints without providing any remedy. Water pressure was terrible. There are only 4 elevators and it could take up to 20 minutes to catch one during peak hours. "

"Clean rooms "

"Well. That location is a tad sketchy with crime and police. Four police cars blocked off the entrance due to an event that occurred outside. Made my way in. The hotel was okay. Once new, it might have been excellent, but it was dated, needed some TLC with floors and decor. It was fairly full with a convention in town. Room was fine and clean, a tad dated. View was excellent, shower was excellent. Bed okay, pillows not okay. Clean as to be expected. Not horrible. Not the best. But in that location, I’ll give it a better review. Portsmouth is kinda dead end, but I was only there for a funeral, so I tried to get the best available for that little city. I grew up in Ptown, but it’s changed over the years and not for the best, but considering, it was okay overnight stay. "

"Worn chair, dirty grout, cabinet that used to hold refrigerator was rotted out. Just old looking."

"Host was very responsive with communication. We were starving after a long trip and pleasantly surprised to find a frozen pizza and someCrackers and hummus in the fridge! The property is historically older. Some updates decor and repair is needed but not necessary for our stay. The neighbors in the building are close and we were slightly annoyed with the barking of close by pets first thing in the morning. Overall a 4/5"

"Yes"