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"We stayed for two weeks in The Kingsbury and it was incredible. It was our first time in Sri Lanka and we chose to stay in The Kingsbury because we were attending a wedding there. The service was amazing, the staff cannot do enough for you; holding doors open for you before you get to them, wishing you well every time you see them, cooking off-the-menu items to suit dietary requirements. The food was delicious in all the restaurants we tried. We booked to have breakfast included but we had a few excursions planned which meant leaving before 6am. We spoke to reception and they arranged for us to have a take away breakfast. Our towels didn’t get replaced one of the days but if that’s all we have to complain about in two weeks, that’s pretty good going. We would highly recommend The Kingsbury if you are planning on visiting Sri Lanka."

"Very good customer service, clean, good location and a lovely room. I was impressed. I would definitely use this hotel if visiting Colombo again."

"An excellent stay and a wonderful property . Very well maintained,central and above all the courteousness of each and every staff is exemplary. You really feel welcome !"

"See view rooms."

"Excellent customer service and tasty food "

"T"

"Location is great but service needs to be improved."

"Superb "

"We walked in an apartment with dust and dirt on the floor, mould behind toilet door, mould on kitchen glass tray. They said this apartment was closed for some time. Housekeeping staff should be trained to check on details. Would not recommend for families who are particular about cleanliness. The management needs to take feedback seriously without giving excuses for lapses."