Find all hotels by PREM Group UK in Webbington from SAR 453

"Family room didn't match the pictures on the website. The bunk bed was incredibly unstable that we couldn't allow our child or anyone else to sleep up there. I can only presume the hotel are upgrading this room at a later time?. Unfortunately wasn't a pleasant stay due to someone having a domestic argument in the corridor and the condition of the walls meant we heard everything in the corridor and the room next door. Room clearly on the hotels to-do list."

"Great hotel, clean, good breakfast, central location."

"Staff are lovely and friendly and the hotel is very clean. It's located 10 mins walk from the station in a good central area where there are plenty of bars, restaurants and things to do. We were initially given a room which looked out of the back of the hotel at a concrete wall but when I asked to change to a room with more light and a more pleasant outlook the staff were fab and more than happy to oblige. The room we were given instead had a great view over the city and loads of light and its well worth asking for this when you book. Great checkout time of 12noon today (Sunday). The website did say this hotel has parking but you do need to phone and book this in advance as its limited. We parked in nearby Princes St car park which was 28 pounds for 24 hours and is a 5 min walk away. We would recommend a lovely traditional Italian restaurant nearby callled Giuseppes. Its on the steps up to St Nicholas' Market and was delicious and great value. Also theres a great coffee bar next to the hotel called Fika which again has lovely staff, great coffee, cool decor and it does super tasty breakfast baps as well as sandwiches and cakes. A super stay."

"Rooms were clean and a good size, bathroom nice with a good shower "

"Lovely "

"We had a marvellous stay at this hotel. The staff were all friendly and helpful. The room was full of character, and the bed comfortable. We used the pool twice, with the booking system working well with the adults only session being honoured. We ate dinner in the restaurant - the food choice was great, and prices both for dinner and wine fair and reasonable. We will definitely stay here again when we next visit Somerset."

"Great location. Hotel needs updating"

"Front desk staff were horrible at check in, The asked them where the ice machine was, they told me on the first floor, went there could not find it, they insisted it was there. Asked a different staff member the next morning and was told the ice machine was broken and removed a few days before"

"Went down for breakfast around 10am, and a lot of items were running out, the hot drinks machine were broken, so could only have hot water from a flask which also ran out. The flask said "coffee", so it wasn't clear that was just hot water."