Find all hotels by Relax Innz in Watersfield

"Nice hotel with an impressive staircase. But our standard room did not have much room when walking around the bed. Bathroom was pleasant and clean and we had a quiet room. However, the sloping floor in our room 134 caused comfort issues on one side of the bed - which is not good for anyone with back/posture issues. Apart from that we liked the hotel. "

"Staff was great room was average good for the money happy time "

"This is an ideal location for business travellers looking for a reasonably priced room in a convenient area. The hotel is clean, the staff are excellent, and the rooms are very well kept. A simple, reliable and comfortable place to stay. "

"Just had five nights at Best Western Princes Marine. There is limited free parking so it's a first come basis. Reception was friendly, warm and welcoming. There's a large lift to all floors. My room was a good size with a king sized bed, the room was comfortable and well appointed, as was the bathroom. Breakfast has a great selection to choose from. It's the kind of place I like as staff hover in the background rather than being overly present. This is the sort of hotel that would suit singles, couples, family's. There is disabled access in and around the hotel. I highly recommend their restaurant Chilli & Mango which is also open to non-patrons. I wouldn't hesitate to come back on my next visit."

"I loved the sitting room which had very interesting historical references. The bedroom was very clean and the bed comfortable. The hotel is in a great location. I took a drink from the Tap bar into the sitting room and relaxed after a busy day. I would definitely stay here again and will pass it on to anyone I know who wants to visit Arundel. The staff were all very friendly and welcoming."

"Amazing service, beautiful room, relaxing stay"

"Room was lovely and clean and comfortable. Staff were great and friendly, even though we had a slight issue with using the web site offerings drinks."

"Don’t book here unless you are happy with broken furniture, stained carpets with burn marks, curtains hanging off a single hook and not covering windows. A bathroom window in the shower/bath facing the street without frosting or efficient covering. Old bed, full of lumps and ridges, only fit for the rubbish tip, stale cigarette smoke wafting through passages and random pieces of furniture and hoover in the passages. Staff catnapping in “waiting area”"

"Absolutely appalling experience — avoid this hotel at all costs. I was wrongly charged twice for two rooms, and there is no effective way to contact anyone to resolve it or obtain a refund. I had already paid in advance and was told I would only need to pay an additional £20 on arrival, which turned out to be completely untrue. Instead, I was hit with a series of unexpected and unexplained charges, including check-in fees and a deposit that were never clearly communicated beforehand. The service was equally poor. The receptionist was entirely unhelpful and unable to provide any assistance when I questioned the additional charges — I got no clarity, no support, and no resolution. The rooms themselves were in a shocking condition. One smelled strongly of sewage and had visible holes in the walls. The second room was no better — equally run-down and unacceptable. To make matters worse, we had to climb five flights of stairs with no lift, which was incredibly inconvenient. We also attempted to arrange parking in advance, but received no response. There is no working contact number for the hotel — only an AI chatbot, which is useless for resolving real issues. On top of everything, there are excessive and unreasonable extra fees — even for minor things like marking a towel or filling a bin. It feels like a deliberate attempt to squeeze as much money as possible from guests. To add to the frustration, Hotels.com refused to assist in recovering the unfair charges."