Find Luxury Hotels in Waterloo, IA

"Extremely dirty , carpet in hallway was not vacuumed in a long time . We got to our room and mirrors were so dirty , the bathtub and shower curtain were filthy , we wouldn't use it . The beds were clean and comfortable . I would not stay again . I did not complain because I just wanted a place o sleep after granddaughters' graduation . "

"Room was clean and comfortable and the staff was helpful and friendly. Breakfast was wonderful!"

"Very nice, helpful staff. Rooms were nice, comfortable bed, fridge/microwave, lots of TV channels, good breakfast. Very pleased with our visit"

"The beds were comfortable and the room was quiet. The downside was that previous customers had trashed the room that we booked, so things weren't really ready for us. The staff did a good job of trying to get things right for our stay. And our grandkids enjoyed the swimming pool."

"Staff was amazing. It was a spur of the moment stay we didnt even have clothes. The front desk lady gave us a charger box. The condition of the room was rough. Base boards peeling off bathroom door frame away from wall. Beds were comfy. Hot water in tub"

"Clean. Comfortable bed. Had a good quiet sleep. A bit run down. Plexiglass at reception desk and signage in room regarding keeping the deadbolt and latch closed for safety wasn't reassuring but all went well. Pool closed for maintenance."

"The property was very well taken care of. It was clean, well lit, lots of parking, no foul odors, and easy to navigate. The staff was courteous from the housekeeping to reception. The beds are very comfortable along with being able to adjust the thermostat to your liking. For as upscale as the facility is, I would have expected a better shower head, but that is a minor issue and truly does not take away from the experience. I can confidently say, the water gets nice and hot! "

"The hotel was comfortable and one of the more reasonable places we can take our 2 dogs over Christmas! The room was perfect with small fridge, ground level and comfortable bed. Coffee in the morning was good and all employee interactions were pleasant."