"The hotel makes an immediate impression on first sight, occupying an impressive location in well-maintained grounds. Our accommodation was spacious and well appointed, albeit its cleanliness can best be described as ok. The restaurant is well presented even if the carpet shows a few silver snail trails. Breakfast was on par for the standard of the hotel while the fine dining offering experienced was of questionable value. Overall, the hotel reflects a slick business model."

"First class as always, this is our fourth visit and we are already planning our next one. From a seamless check in with an amazingly warm welcome from Nicola and Cheryl who remembered us from previous visits. The room was excellent and the housekeeping team did a fabulous job throughout our stay, nothing is too much trouble. We are in the Pin bar and once again the food was lovely and all people we came across were helpful and polite. We had a visit to the Spa, where the beautiful Lilly...

"The hotel is well positioned and presented, occupying a strategic location overlooking the town. The room occupied was on par for the standard of the hotel, albeit the slope of the floor in the shower made you feel as though you might tumble out of the shower. The restaurant felt somewhat cramped with tables sited at both ground level and on raised platforms, which gave the impression of either looking down on other diners or being watched. The staff were polite and professional with the food...

"Great location but stain on the bed on arrival, immediately advised two members of staff but bedding wasn’t changed for us getting back to the room late that night. Advised again on check out yet no one followed up"

"Great space. Kind of loud from the street and people coming in and out of the stairs."

"Let’s get the negatives out of the way - breakfast quality was dubious - not sure how they made scrambled eggs and cramped buffet area. The hotel is, of course, a Victorian railway hotel. The front windows need a clean. This is our second visit. Rooms are good. Would I rush back??? Probably not, but central location is a positive and parking (albeit at cost). The instructions if you are parking a car should be in capitals. THE PARKING ENTRANCE LOOKS LIKE A TAXI/STATION ENTRANCE. If you miss you...

"Great"

"Great staff and nice rooms."