"Great Hotel and wonderful staff."

"X"

"We chose the hotel for the close proximity to the airport. Very tired hotel. No lift. Plumbing was temperamental - difficult to turn on the shower and modify the water temperature."

"Convenient for coming and going through terminal. Pods easy transportation for early morning check-in and bus is easy to use as well. Negative was the strong smell of cleaning solution in my room. If you like car air freshener then it won’t be a problem, but if you are like me and hold your breath in the perfume department you ma want to stay elsewhere."

"Great spot next to Heathrow! It was nice to have some options for dinner right next door and a comfortable stay before a long day of travel. Helpful staff"

"The White House end of the hotel is lovely. Sadly we were in a different part where the rooms were tired and ultra basic. Our room stank of vomit, the mattress was very old and uncomfortable, we could feel the springs in the bed. We only had one towel and one toilet roll for two of us sharing a double room. The staff were kind but lacked an understanding of hospitality, in particular they were confused when serving dinner. Two meals came out wrong, then were corrected before being taken away,...

"Staff is very welcoming and friendly. Rooms are clean. Food is nice. Can’t fault it really."

"Everything was fine"