"The room itself was nice and clean. The view was great and we got a ground floor view. The check in process was a nightmare. I spent at least 45 minutes including having to go all of the way back to sign paperwork they messed up to begin with. The girl “training” the guy who screwed up was not only horribly rude to the guy she was training in front of a room full of customers- she was disrespectful to me and felt inconvenienced by having to answer my question about their screw up. She really...

"There is not an elevator for the upper floor."