"Room not cleaned No new dry towel Hairdryer not working Soaking wet patch on floor wet socks when walking around"

"Bed and bedding comfy with 2 choices of pillows. Good hot water and pressure. Only draw back was the reverse cycle was not controllable due to not having a down button. Temp stays on 25 or you could put it up not down. Had a standing fan fan which we had on all night and heating off. Too cold for windows open. "