"Excellent stay overall. Our courtyard room was small but had everything we needed. The spa was a standout - loved the outdoor heated pool and sauna. Dinner at the bistro was excellent as was breakfast. It is expensive but worth it for a night or two getaway"
"My problem is probably mostly with Expedia. I didn't tick the box saying that I wanted a pet-friendly hotel, but the staff informed me after arrival that all their rooms were of that nature, and they didn't respond to a request via the Expedia website for a pet-free room prior to my setting off. It was clear efforts were made to minimise the effect of their policy on cleanliness but nevertheless it wasn't what I'd have chosen, if clearly informed."
"The room was clean. The window did not have a safety latch and was next to the single child’s bed and was not safe, so had to keep the window closed on a very hot evening. We ordered 2 steak and frites and was advised the sauce would come in a gravy boat separately. It did not and was obvious that it was spread over the meat to hide the fat on the meat I complained to the staff and was told they had changed butchers. No offer of a reduction on the meal was disappointing as it was basically fat...
"Very dirty room. Dust everywhere. Throw cushions stank of sweat. Bathroom was clean but drain was clogged. Staff came with plunger and showed me that he “fixed it” when my son was trying to shower drain started flooding again. We ended up not showering We found someone’s stale crisps under our bed. When I expressed my dissatisfaction with state of the room I got shoulder shrug. Also reception was never attended and lots of sensitive customer info on the view that anyone could access. Not a...
"The property is in a lovely setting and as the sun was shining we enjoyed an evening glass of wine on the patio looking over the gardens and tipi. The restaurant, public areas and the bedrooms were all pristine and food of a great standard, when in the area we would definitely stay again."
"Great base for the northumberland coast,we visited bamburgh which has lots of history,we can recommend the grace darling museum and the church .Also Alnwick has a fantastic castle,( harry potter was filmed there.) The Amble inn had a great atmosphere we were lucky,band played on the friday we arrived .they played great music.And the meal we booked was lovely.well done to all the staff we were made very welcome and nothing was to much trouble.
Plenty of free parking aswell."
"If you value the suspension in your car then avoid the long potholed drive up to this property!
On arrival it transpired the lift was not working and no-one appeared the whole weekend to investigate or repair. No idea how long it had been broken. No apology was given when we arrived. We were simply directed to the staircase to get to our room on the 2nd floor!.
No idea when the skirting boards in the room was last cleaned.
The shower in the room was scalding hot one minute and freezing cold...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
