"Hello 👋, We stayed May 29th May 30th we had a two and half Hour drive to Katy Mills TX. Check in was easy the deal we originally had was I believe for 1 room 2 queens around $200.00 ish dollars when we got there I asked what floor we were on she said the 4th floor so with Expedia deals sometimes you get the higher level if floors 3rd or 4th floor I was not pleased with that since we just drive 2 1/2 hours from San Antonio Tx the kids were ready to play and so I asked if we had a lower floor...

"The room was clean and beds comfy."

"Great"

"Everything was very clean."

"Had the worst experience I've had in a hotel. They claim to be family and pet friendly. Pets are only allowed on the second floor, which is under renovation. Noise levels and chemical fumes are intolerable. We were traveling with a child with disabilities, who cannot be exposed to chemical fumes. When asked to be moved to a different floor we were told they couldn't accommodate us because we had a pet. We were given the option to "check out." We checked out around 6pm. The manager never reached...