Find all hotels by Best Western in Round Top, TX from SAR 410

"When you rent a tiny one-room house in a field you don't expect perfect conditions, but you expect a place where you can sleep, and a host who responds to big problems. Unfortunately you can't count on that with this host, even though we found a bed that had partially collapsed through the floorboards. We were willing to overlook: that the dishes were so dusty we had to wash them before using, that the shower was just a strong trickle, that there were moldy spots on the walls near the ceiling and on the a/c vent from humidity, even the big hole in the house skirting that explains the animals we heard moving around under the house at night. But WE EXPECTED A WORKING BED. The middle support under the bed had broken through the floorboards, causing the middle of the bed to collapse into the floor. There was a deep dip making it really terrible to try to sleep on. We contacted them--twice--to ask for a fix, and sent pictures to show it only needed a piece of wood or something across the hole to prop the bed back up. But although they said that they "notified their team" nobody showed up. After we checked out and complained they offered 15% off a future stay, and when we asked instead for a partial refund they said they would give 15% back but 2 days later it hasn't showed up. We paid over 450 to have a place to sleep for 2 nights but didn't get it. Renter beware."

"Room floors were dirty and lobby floors"

"Yes. The hot tub was perfect temperature we put our feet in it this morning on the last day unfortunately, we did not get to enjoy the pool and the hot tub every day because of the pouring down rain."

"The place was adorable and the beds were comfortable. Our families were comfortable with the setup and space. We didn’t expect pristine since this was a country setting and expected bugs, spiders and such. Having said, there were some simple things that would have made it better. There were blood stains on the queen room sheets we discovered on the first night. There was lots of burnt out light bulbs and bug, dust spider web accumulated in light fixtures which made it feel not very clean. The bathroom door handle was difficult to use and came off several times during the stay that we fixed as best we could. The same bathroom had toothbrush splatter on the mirrors when we arrived which maybe have been overlooked by cleaning crew. Lastly, there were random left behind items in drawers like a tooth tray and such which made unpacking uncomfortable. I recommend the cleaning crew check those small things which has a big impact on the perception of cleanliness. Overall it was a lovely place but felt like it needed a good deep clean and regular dusting of light fixtures which is an easy fix to make it a wonderful place to stay."

"Beautiful rooms and loved the soaps that were provided, however didnt realize the this room didnt come with a t.v so that was a bummer because my best friend and I wanted to watch movies for our girls night together."

"Good location- Room was clean, shower had strong pressure- beds were noisy (springs) Check in and out were automatic so never met staff"

"Nearby shops in Brenham and Round Top."

"This home is stunning! In a peaceful setting, a great scatter a long day of shopping. The perfect retreat for a group of friends!"

"The code was not set properly so we couldnt get into the house for an hour and a half. Could not get in touch with owner and then had to be on the phone with vrbo for 40 minutes as they were looking for another property for us to stay in because VRBO could not get a hold of them either. They called us back and apologized but it was a very stressful hour and a half left on the front porch. Location is great as it was right next to Zapps. If you are not a fan of concerts then I would check the schedule because you are about 100ft from where live music is being played until 10:30pm. We didnt mind, but if you have littles- youd probably want to know.Also the address does not take you to the house when you put it into Maps. The owner gave us crazy landmark directions which was also hard to determine as a huge show was going on blocking the “gas pumps” and “pole fencing” she used to try to help navigate your way."