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"Was very impressed with the Accessibility room & staff were very helpful and friendly. Facilities were also good. My notes for improvement from an accessible needs view - while the entrance is wheelchair accessible the doors are narrow. Also, to get to the accessible room you have to go through a seperate door before you get to the room door. Wasnt very accessible given one person had to open the door and hold it while the other pushed the wheelchair. These were minor concerns but if improved would make the place more accessible."

"The superior king room that I had was very comfortable. It was well appointed, spacious, quiet and the bed enabled a good night's sleep. Staff were helpful. Next time I need to stay in Wellington I will be staying here."

"I like the fact I could get off the plane and walk into the hotel and the bed was so comfortable"

"Beautiful hotel with Apartment options. Amazing art. A real bonus having a gym, spa, sauna and pool "

"The rooms are beautiful bed was comfortable. Unfortunately, the hot tub wasn’t working the day we checked in so that was a huge disappointment and by the time it was fixed, it did not warm up enough for us to use it as we only stayed for two days. And the hot tub and pool are one of the main reasons we booked this hotel and its convenient location to Cuba Street. "

"Nice and clean helpful staff "

"I’m pleased the coffee etc was hidden away."

"Lovely big rooms and huge comfy beds"

"It is a hotel and is what we had expected except that the staff in the dinning room need training. When ordering chicken nibbles I had to ask for a finger bowl and I was given an empty bowl. He did not know what I wanted it for? The food was only average, the dessert base of the cheesecake cake was so hard it could not be cut with a knife and was solid frozen. Presentation of meals need to be improved if you want to increase your patronage and waiters need to be upskilled in the placement of food."