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"The staff is always great. All requests were handled very quickly"

"Well-maintained property."

"Our room (#3) was clean and great! Loved all the amenities including coffee maker with a large bottle of water for making coffee. Sound machine! Refrigerator freezer with ice included! Great shower! Keurig with pods, creamers, and cups in the lobby! Easy access to brewery and two free beers! Parked right in front! Easy drive to Cottonwood and to Jerome! A great stay and staff. Loved the text check-in, etc."

"Lovely place and highly recommended for your stay in Jerome!"

"Rooms stank, hair all over bathroom floor. Hallways smelled like urine. "Premier" continental breakfast was a joke"

"Staying for work—1st hotel where staff actually were very kind to us. Hard being blue collar going where the work is, even harder coming “home” end of the day and having staff looking and treating us bad. Everyone at Clarion made us feel welcomed, comfortable and happy. Not once did we feel out of place or uncomfortable. Staying here for the rest of our job! Thank you!"

"I got to the pryand they did not have my reservation. I could not get a hold pf anyone at expedia so i had to register like i had no reservations and the next day they still did not show the reservation. Expedia better not charge me since your reservation was never sent to the hotel"

"Overall, the property is well maintained. My husband and I are an older couple. We are both tall and I have bad knees. The toilets are so low that it makes it very difficult and sometimes painful to get up and down. The tubs have no anti-slip mats or texture and my husband slipped twice and almost fell. They should consider these safety measures."

"The hotel was clean and well maintained for an older hotel. It had upgrades so the hotel doesn’t feel outdated. The staff we encountered were friendly and helpful. If you like the old time hospitality feel of the NY Plaza hotel, this is the perfect place. There were many options for breakfast and the hotel is conveniently located near shopping and fast food/restaurants."