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"Spectacular! We loved our room. Exceptional service and we also loved the coffee at the end of the hall until 9am. It was lovely to have a lazy coffee in our huge comfy bed!"

"The Restaurant meals were exceptional. Nice variety for breakfast! Ambiance, views are amazing! The room was clean, some of the furniture was dated and in need of repair or replacement. The views were amazing and entertaining! We had a great stay!"

"The staff, wait staff and reception staff, were exceptional."

"Beautiful. Accommodating. Accessible. Clean. Friendly."

"The suites of room were very nice and allowed to visit with one another. The food in the Fathom was also good. Our stay in Victoria was enhanced by our stay at the Grand Pacific. Going forward guests should know two ferry terminals are being built to the left of the hotel, facing the harbor. Our view was not obstructed as they placed us on the fourth and fifth floors. This construction will go on for 3 years."

"Great location, set back from the harbour but very easy walking. Beacon Hill park on the doorstep is beautiful. Staff were really lovely, very friendly and helpful. We didn't have breakfast there but the cafe looked good."

"Breakfast in the mornings were fabulous"

"The tub was nice. But it’s not a hot tub. It’s just a big bathtub without jets Ot"

"The room that we stated was pretty clean, location was really good. The parking they have is only valet parking. There’s also no pool. I would not stay there again. Just because they have no pool, I did not like the parking. And the biggest problem for me was you cannot cancel your hotel. They can move your dates, but I tried and they were all booked out. I had to make a lot of adjustments since we traveled by ferry just to make this vacation to happen. I hope this is helpful for somebody."

"Comfortable bed, lots of pillows, hot showers, quiet, great location."