Find all hotels by Best Western in Valmeyer, IL from SAR 319

"We had a great stay here. It was clean, breakfast was good, got free drinks, and it was close to some restaurants. I would stay here again. "

"Rooms huge, everything new, parking easy. Some parts still seem to be under construction, so there is an uneveness to the experience, but I'm sure it will be great. The one thing that was off-putting was the woman manning the desk when we checked in. She was curt and not welcoming. "

"It was a very safe location with hreat breakfast and clean rooms and the staff was very freindly. "

"The night started with walking in to a strong smell of bleach. We decided they were cleaning the pool overnight since we checked in late evening. No still there at 5 am because I had to go get coffee from breakfast area due to our little coffee pot was missing a piece we thought as well as 2 other staff said I’d have to wait for housekeeping. I guess no extras if one doesn’t work to replace with. I picked this hotel due to pictures and reviews about breakfast. “Hot” breakfast at that. No bacon or sausage. No biscuits or gravy. Only eggs , waffles or muffins etc. when I was getting orange juice the attendant, who was nice, said I’m glad we finally got orange juice for this morning. It’s very hard to eat when you smell bleach so strong it chokes you. The staff is probably used to it. At checkout I was asked how was our stay I said not to good. He said oh sorry to hear that. Guy next to him seen that he wasn’t even going to ask why Guessing day mgr. asked me what was wrong. I told him and only asked if I was staying another night. Unsure where he was going with that. I looked over the pictures again because I thought I might’ve picked the wrong one. Unfortunately I hadn’t. What a complete inaccurate display of information. Bed was not comfortable either. I could feel everything it seemed in the mattress. Bathroom looked remodeled but still had rusty toilet paper holders that was broken. Unhappy and disappointed. "

"Nice hotel, good breakfast happy they had a hot tub and a pool. The hours for the hot tub are kind of crappy. We wished it opened sooner. But other than that, it was a nice hotel."

"Room clean, property quiet and safe. Easy access from interstate, not far from local attractions."

"Breakfast was good and the room was clean "

"The hotel doesn’t clean their rooms aside from every 3 days unless you request otherwise. Absolutely disgusting to expect a person to stay in a hotel room for 3 days with no cleaning being done. No new towels unless you ask, no garbage picked up or new garbage bags. Absolutely disgusting on the owners part for not staffing them to be able to simply clean. I will never recommend this hotel to anyone. The staff were great and understanding about the frustrations but regardless allowing a family with children to check in and not cleaning the room, getting garbage and or clean towels should be a major concern for everyone "

"Brand new hotel great beds and quiet despite it being sold out the night we stayed. "