"First time in NYC. Place was clean and staff friendly. Highly recommended"

"Amazing Hotel loved it!"

"The receptionist (a lady) was a bit rude; I understand I was trying to check in early, but there is no need to show a bad attitude toward people who want to spend money at the hotel. Special recognition goes to the cafeteria staff they are amazing and very helpful! Perhaps they should consider working at the front desk! My room had a lovely view but needs a renovation; it looks very worn."

"So close to everything with comfortable rooms and helpful staff."

"The hotel was nice and clean. Also very convenient to get to and from LGA as well as the subway. We had an early morning to catch a flight at 6am. The radiator in the room made a thumping noise in the few hours we had to sleep. We turned the heat offF but it didn’t stop the noise. Made the little sleep we planned to get impossible"

"Upon arrival, the first room assigned to me was not properly cleaned. There was uneaten food, open beverage containers, bottles and cans, dirty socks on the floor, dirty towels in the bathroom, and debris throughout the room. Due to the unacceptable condition of the room, I requested to be moved. Unfortunately, the second room presented additional issues. There were no towels available, and throughout my stay it was unnecessarily difficult to obtain basic amenities despite multiple requests....

"We had an early flight and was able to get an early check in. No hassle, no problem! If anything, the two 50+ inch flat screen in our room were a bit out of sync, so it created a slight audio echo effect..../s"