"Overall, I had a pleasant stay. The location is excellent and the staff members were consistently helpful and welcoming. However, the guest rooms are beginning to feel a bit dated. My primary concern was the elevator wait times, on our final day after waiting 30 minutes, we ultimately had to use the service elevator. While the hospitality is great, the building infrastructure could use some modernization."

"Being an honors member has its perks! Always pleased with the amenities and the room upgrade for the weekend was especially appreciated thank you again and be back soon!"

"Outstanding hotel. Checking in was friendly and professional. Cleaning staff exceptional and what I noticed is all the staff was happy. Quiet, clean room. Car service was wonderful to the airport and comparable to uber in price. Location perfect. Visit the rooftop bar. Tasty appetizers and beautiful view. Plenty of shopping and restaurant choices. Korea Town in walking distance and amazing eating places there."

"Clean, large rooms. Amazing views and a great staff"

"Yes "

"Rooms were clean. Common areas need improvement in cleanliness. Specifically the floors. In restaurant, hallways, public restrooms. Breakfast adequate — pricey. Staff helpful. Good location. "

"Clean room, great staff."