"After a very long flight we were woken up by someone trying to get in our room at midnight Laughing and shouting they eventually entered there room next door .. still laughing and shouting we called the desk who did send security up they did eventually go quiet .. will not be staying there again .. which is a shame as our last visit was good"

"Well run. Pleasant, clean room. Loved the rooftop bar and the restaurant on the first floor."

"Location is perfect and the room was good, but we did have a few complaints. First, there are no coffee makers in the rooms, which is just crazy to me. Second, the walls are super thin and so our very noisy neighbors and people walking the halls at all hours woke us up at multiple times each night. Definitely not ideal when you’re exhausted from a busy day of exploring NYC. And then, the elevators were an issue, especially Sunday when we were trying to check out. We waited for over 45 minutes,...

"I enjoyed my stay as always"

"Did not get the Empire State view we paid for, staff claiming there was a leak and no available rooms with the view. Was given a room with a terrible view of nothing and told that it was a better view than Empire State. Compensated with a complimentary tickets to breakfast buffet. White sheets not really white. One sink in bathroom is awkward to use. Windows are not sound proof. Music blasting on 42nd St until 5am. Lobby is pretty. Location great for tourist activities. Rooms decent sized for...

"Front desk staff was very nice but understaffed. Toilet didn’t flush and we should have been moved to another room but that did not happen until we insisted. Four girls had to use the lobby bathroom. Poor communication between plumber and staff and us. Pool closing The heated pool was not heated and no towels. The jacuzzi did not work."

"Très bel hôtel. Bien situé . Bon service de restauration"