"I enjoyed my stay"

"The room was filthy… the lamp shades has stains inside that looked like residue from bed bugs, both double beds were lopsided and one of the mattresses had a huge piss stain on it. The windows were dirty and the carpet was extra filthy with stains and dirt tracks everywhere. That room (4041) should have never been allowed to be used. When I told the Manager (Derrick) and showed him pictures, his only concern seem to be the lamp shades. The QR codes on the desk and in the elevator didn’t...

"Clean, centrally located"

"The room was very quiet, clean, comfortable. Check in process was easy"

"We booked the Hilton New York Times Square primarily for its location, and in that regard it was perfect. The front desk staff were pleasant and check‑in was quick and easy. I’m giving the hotel three stars because our room felt quite dated, and the bathroom had a persistent damp‑towel smell. I was also disappointed that our room wasn’t cleaned on the second day. We didn’t leave the room until around 11–12, but there was no signage or communication indicating that housekeeping required the room...

"Great"

"Clean room, great staff."