"First time in NYC. Place was clean and staff friendly. Highly recommended"

"The receptionist (a lady) was a bit rude; I understand I was trying to check in early, but there is no need to show a bad attitude toward people who want to spend money at the hotel. Special recognition goes to the cafeteria staff they are amazing and very helpful! Perhaps they should consider working at the front desk! My room had a lovely view but needs a renovation; it looks very worn."

"Amazing Hotel loved it!"

"Staff was super friendly and helpful. Checked us in early without extra charge. My only complaint was the food was way over priced but then we were in New York"

"So close to everything with comfortable rooms and helpful staff."

"Upon arrival, the first room assigned to me was not properly cleaned. There was uneaten food, open beverage containers, bottles and cans, dirty socks on the floor, dirty towels in the bathroom, and debris throughout the room. Due to the unacceptable condition of the room, I requested to be moved. Unfortunately, the second room presented additional issues. There were no towels available, and throughout my stay it was unnecessarily difficult to obtain basic amenities despite multiple requests....

"We had an early flight and was able to get an early check in. No hassle, no problem! If anything, the two 50+ inch flat screen in our room were a bit out of sync, so it created a slight audio echo effect..../s"