"I enjoyed my stay"

"Pros: excellent city/river view in premium corner room; Cons: the hotel needs a major upgrade, old and low ceiling, average bedding and uncomfortable pillows; mandatory resort fee with credit you can use in cafeteria, but everything is marked up! Staff not so friendly, stone faced like a robot."

"Clean, centrally located"

"Yes "

"We booked the Hilton New York Times Square primarily for its location, and in that regard it was perfect. The front desk staff were pleasant and check‑in was quick and easy. I’m giving the hotel three stars because our room felt quite dated, and the bathroom had a persistent damp‑towel smell. I was also disappointed that our room wasn’t cleaned on the second day. We didn’t leave the room until around 11–12, but there was no signage or communication indicating that housekeeping required the room...

"Great"

"Clean room, great staff."