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"Refugee hostel feeling, not near any shops in the shared bathroom the whole toilet bowl was missing"

"I had an excellent stay here. The building interior and furnishings are old and outdated, there are few amenities in the room. It would have been nice to have a writing table for my laptop. That is the extent of the negative feedback. Although it looks outdated, everything is sturdy and well maintained. The rooms are very clean. The staff get exceptional accolades for being so friendly, thoughtful, helpful, fast, efficient and kind. This includes the dining room staff, the cleaning staff, and...

"I stayed at the hotel for 6 days and really enjoyed my stay. The staff is very friendly and helpful. Breakfast is freshly prepared and the location is great. There are several tube stations nearby and it's close to the shops. The room is small but it was very quiet, which I really liked. I would definitely recommend this hotel!"

"Booked for 2 nights only stayed for 1."

"It was not great the first day, the carpet was so dirty and it just bought the general feeling down. However I noticed that the next day when I returned to flat, the flat had been cleaned and it felt a little better. The hallway to the apartment was dirty too. I am not sure who cleans it but it can be off putting. Musty smell through out the building like someone had been smoking in the hall ways and no one opened the windows there after Shops a little way off but if you have 30 minutes you can...

"Spotless room, will use again..."