Find all hotels by Greene King in Upper Slaughter from SAR 238

"Not a 4 star hotel at all. I’ve stayed in 3-star hotels that were much better than this. The hotel looks nothing like the photos online. it’s very run down and poorly maintained. The bath water drains extremely slowly, the taps are rusty, and there was mould in the bathroom, which is unacceptable. You can also hear people from above and next door. Another disappointing issue was the pool access. On Hotels.com it gives the impression that the pool is included, but nowhere during booking does it clearly mention there’s an extra charge to use it. Only after booking do they send an email informing you about the additional fee, which feels very misleading. Overall, definitely not worth the price or the 4-star rating."

"Breakfast was excellent. Parking easy, room good but lots of stairs"

"Very friendly and helpful staff in all departments, very clean room and exceptionally comfy bed.....the breakfast was first class and plenty of it.....also, loads of parking and really close to Stratford centre only a five minute walk. We'll definitely be back, "

"Good place to get away. Spa facilities good and clean room"

"The hotel is lovely and very convenient for Cheltenham x and the Spa is lovely"

"Good check in very friendly receptionist. Room lovely, larger than expected, clean and full of charm, nice touch homemade cookies. Downside was view which looked onto a full skip of rubbish! Selected hotel for the rooftop bar, however this was closed, had we been advised of this would have probably selected something cheaper. Bar area is lovely, shame the cellar section in the pictures used to promote the hotel, seems to be only for events and functions.Dinner was amazing great food and service, breakfast however was very disappointing. For the price the continental was very limited no cheese or meat. Lots of choice on the hot options unfortunately when it came the bacon was burnt and the black pudding was overdone. Was asked if they could get us something else, but this was as they were clearing which was too late, no one came over during the time we were eating to check if everything was ok, they were too busy chatting! All in all mixed review lots of good but also plenty to improve on."

"It's a lovely hotel although I had a dodgy tummy after breakfast both days and the music in the breakfast room was an awful collection of pop pap."

"Booked the stay last minute for the Jazz Festival,and so glad we chose Malmaison. Alex at the front desk was fantastic,friendly and very welcoming and we were also able to park in the underground garage. We stayed in a Club deluxe room which was amazing,overall couldn’t fault anything,this hotel will now be our go to hotel in Cheltenham."

"Good location, no bar or restaurant but within walking distance of town Very quiet and a good breakfast, free parking available"