"Unfortunately, during my stay they were upgrading the elevator system and it was a harrowing experience. You either had long wait times for an elevator or the frustrating message that there was no elevator service available. Hope they fix this soon!!"

"Being an honors member has its perks! Always pleased with the amenities and the room upgrade for the weekend was especially appreciated thank you again and be back soon!"

"Outstanding hotel. Checking in was friendly and professional. Cleaning staff exceptional and what I noticed is all the staff was happy. Quiet, clean room. Car service was wonderful to the airport and comparable to uber in price. Location perfect. Visit the rooftop bar. Tasty appetizers and beautiful view. Plenty of shopping and restaurant choices. Korea Town in walking distance and amazing eating places there."

"I was a great experience and surely will stay again in the future"

"Easy transportation to airport"

"Rooms were clean. Common areas need improvement in cleanliness. Specifically the floors. In restaurant, hallways, public restrooms. Breakfast adequate — pricey. Staff helpful. Good location. "

"Clean room.."

"Will forever come back "